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Privacy
Policy
It is the policy of Emerald Leisure to keep your email address, mailing
address, and all personal information we may receive about you completely
private and secure. We will never release personal information about
you to any third party other than to process your order without first
receiving your permission or unless we are under legal obligation to
do so. Any credit card details received are deleted and disposed of
as soon as order has been completed. If you have any queries about our
privacy policy please email us at privacy@emeraldleisure.com
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Business
Hours
Our office hours are 9am to 5pm Monday to Friday excluding bank and
public holidays.
Contact
Details
Our contact details are: Emerald Leisure, Unit 3 Brewery yard Business
Park, Portaferry, County Down, Northern Ireland. BT22 1LT. Tel 0044
(0) 2842729258 Fax 0044 (0) 2842729259.
Ordering
Products
To
order products from us you have a number of options
Click on the buy button to add items to your secure shopping basket
Email us your order requirements
Fax us your order requirements
Telephone us your order requirements
We accept all major credit cards, money orders and cheques. All payments
to be made in GBP.
Prices
and Payment
The
prices for products displayed on Emerald Leisure's web site and brochures
include VAT at 17.5%. We reserve the right to change any prices without
prior notice. Cheques should be made payable to Emerald Leisure and
in Pounds Sterling (GBP). Goods paid for by cheque will only be despatched
after cheque funds have cleared, please allow for appropriate time for
this to happen. Unless specifically stated, prices do not include delivery
charges. All prices are correct at time of printing.
Delivery
Unless
specifically stated, prices quoted do not include delivery. Prices for
delivery is dependant on several factors such as your location, weight
and size of item(s), if installation/assembly is required etc.These
charges will be displayed at checkout stage. Small goods, such as cues
are sent by Royal Mail or similar carrier. Larger items such as games
tables are delivered by two or three man delivery crew. As some items
are bulky, it is customer's responsibility to ensure there is easy access.
Delivery times given are approximate and do not constitute part of any
contract.
Description
of goods
Whilst
every effort has been made to ensure product descriptions are accurate,
all sizes, measurements, colours, weights etc should be taken as approximate.
Returns
In
the unlikely event that your order is damaged or defective, you must
notify us on receipt of goods and confirm in writing. Deffective goods
will be replaced. If an item is out of stock an alternative item will
be offered or a refund given. No goods will be accepted for replacement
or credit without prior authorisation. We reserve the right to substitute
goods at any time without prior consent as long as goods do not differ
materially.
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